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Ask us a question! Contact our customer support team about your Peptigen+ or CollaSlim order using our customer support contact centre.

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Your order has not been fulfilled yet. The tracking information will be updated here as soon as it is dispatched. We typically process all orders within 24 hours, excluding weekends.

We know waiting for your order is exciting, and we don’t want you left wondering 💌. Orders that were due to dispatch on 23rd / 24th / 25th August will now be sent out on 26th August. This is because of the long bank holiday weekend, when our fulfilm

<p data-start="171" data-end="256" id="isPasted">We know waiting for your order is exciting, and we don&#x2019;t want you left wondering &#x1F48C;</p><h2 data-start="258" data-end="311" id="-dispatch-delays-over-the-august-bank-holiday">&#x1F4E6; Dispatch delays over the August Bank Holiday</h2><p data-start="312" data-end="530">Orders that were due to dispatch on <strong data-start="348" data-end="377">23rd / 24th / 25th August</strong> will now be sent out on <strong data-start="402" data-end="417">26th August</strong>. This is because of the long bank holiday weekend, when our fulfilment centre and courier partners are closed.</p><h3 data-start="532" data-end="572" id="-delivery-delays-with-royal-mail">&#x1F69A; Delivery delays with Royal Mail</h3><p data-start="573" data-end="800">Royal Mail have also advised that deliveries may take a little longer than usual during this period. This means your order might be a day or two behind the usual schedule, but it will be on its way to you as soon as possible.</p><h3 data-start="802" data-end="829" id="-what-you-need-to-do">&#x2705; What you need to do</h3><p data-start="830" data-end="941">Nothing at all! Your order is safe, and you&#x2019;ll receive your tracking link as soon as it leaves our warehouse.</p><p data-start="943" data-end="1031">We really appreciate your patience and understanding during busy bank holiday times &#x1F497;</p>

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❓ Where is my order? (August Bank Holiday Weekend)

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