General Questions

Find out about our best selling products Peptigen+ and CollaSlim.

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Can your packaging be recycled?

Information about our product materials.

Can I take collagen with my medication?

As our products are supplements rather than a pharmaceutical there should be no problems with taking them alongside your medication. However, if you have any concerns we recommend you refer to your medical adviser.

Where is your collagen sourced from?

We source our collagen from carefully selected, established ingredient producers based in the EU. Our suppliers comply with EU regulations 853/2004, 2073/2005 and 629/2008 and are certified as non-GMO. The formulation is packaged in a European facili

Are there any clinical trials on collagen?

Here's a small sample of clinical scientific studies:. https://onlinelibrary.wiley.com/doi/full/10.1111/jocd.12174 - The effect of oral collagen peptide supplementation on skin moisture and the dermal collagen network. https://www.ncbi.nlm.nih.gov/pu

Do I need to take Vitamin C supplements with my collagen?

Yes, vitamin C is required to build collagen however most of us have adequate vitamin C from our everyday diet. (You do not need to consume vitamin C at the same time as you ingest collagen). If you feel your diet is short on essential vitamins and m

Are there any side effects?

Collagen is considered safe and very well tolerated with no major side effects. Read more here.

Can I take CollaSlim & Peptigen+ at the same time?

We recommend you take 10-15g of collagen per day. CollaSlim contains 5g per serving. So if you are replacing two meals per day then there's no need for any additional collagen. However, if you are taking one CollaSlim shake each day then yes you migh

Does your collagen come in tablet form?

No, as to supply our recommended daily serving you would need to take about 10 tablets a day!. Instead, we provide our multi-collagen in powder form, this is virtually tasteless and dissolves in liquid, so it's really easy to take, just add two teasp

Do you offer free samples?

Unfortunately, samples are expensive to produce and we still need to cover packing and postage costs so rather than sending out small samples at a high cost, we have decided it's better to simply stand by a 90-day 'even if you send an empty pack' bac

Do collagen supplements benefit arthritis?

Since collagen is made up of amino acids, the building blocks of protein, it has been hypothesized that the body can use the amino acids in collagen supplements to protect and rebuild joint cartilage that has been damaged by osteoarthritis (OA) and r

I'm not sure about the flavour, can I exchange?

Of course! You're more than welcome to return the original order back to us in line with our refund policy for an exchange. If you would like to exchange for another product or flavour simply pop a note inside the parcel with your name, email address

How does the subscription work?

When you set up a subscription you will be given the option to select how often you'd like the product to arrive, once selected and purchased we will set up your subscription. Then, every 10, 20, or 30 days you will be charged for the next order and

Where's my order? Finding your order tracking and delivery information.

If your order is yet to be delivered please check the tracking number in your shipment email, this will give you the most up-to-date information. If you selected Royal Mail 1st Class Delivery (£1), you can expect your parcel to arrive in 1-2 business