Managing your subscriptionUpdated 2 months ago
Subscriptions: Your Questions Answered
Managing your subscription with So Body Co is easy and flexible — all handled through Recharge. Below you’ll find answers to the most common questions about signing up, changing deliveries, pausing, skipping, and cancelling.
How do I sign up for a subscription?
Simply choose the subscription option on the product page and complete checkout. Your first order will be processed immediately, and future orders will be automatically scheduled based on your chosen frequency.
How can I access and manage my subscription?
You can log in anytime to view or change your subscription details here:
Manage your subscription
Can I get my subscription order earlier than usual?
Yes! When logged in to your Recharge account, you can easily adjust your next delivery date to receive your order sooner. Just select the new date that suits you.
How do I pause my subscription?
Need a break? Log in to Recharge and select the “Pause Subscription” option. Your deliveries will be temporarily suspended and can be restarted anytime.
How do I skip a delivery?
If you want to skip a specific shipment but keep your subscription active, simply log in and choose “Skip Next Delivery” for that cycle.
How do I cancel my subscription?
To cancel your subscription completely, log in to Recharge and follow the cancellation prompts. You can also contact our customer support team who will assist you promptly with cancelling to ensure no further charges or shipments occur.
Need help?
If you have any trouble managing your subscription or need assistance, please contact us — we’re here to help!