Haven't got time to wait for a reply? Not a problem!
Send us an email and we'll get back to you as soon as possible.

Contact Us

Home

My Account

CollaSlim

Peptigen+

Help Centre

SBC Customer Support

<h3 id="which-payment-types-do-you-accept"><strong>Which payment types do you accept?</strong></h3><p>We accept Credit and Debit Cards, Amex, Apple Pay, Google Pay, PayPal and more.</p><p><br></p><h3 id="do-you-offer-buy-now-pay-later"><strong>Do you offer Buy Now Pay Later?</strong></h3><p>We do not currently offer any buy now, pay later schemes.</p><p><br></p><h3 id="how-long-should-a-refund-take-to-reach-me"><strong>How long should a refund take to reach me?</strong></h3><p>Refunds are processed instantly and should arrive in your bank within a few hours.</p>

Payment

Subscriptions & Ordering

Can your packaging be recycled?

Can I take collagen with my medication?

Where is your collagen sourced from?

Are there any clinical trials on collagen?

Do I need to take Vitamin C supplements with my collagen?

Are there any side effects?

Can I take CollaSlim & Peptigen+ at the same time?

Does your collagen come in tablet form?

Do you offer free samples?

Do collagen supplements benefit arthritis?

I'm not sure about the flavour, can I exchange?

How does the subscription work?

Where's my order? Finding your order tracking and delivery information.

Are the pink envelopes that my order comes in recyclable?

Peptigen+ Serving Size

How many grams of collagen are in Peptigen+?

How To Take Peptigen+

Peptigen+ Multi Collagen

I have diabetes, can I use CollaSlim shakes?

What flavours of CollaSlim are there?

Is CollaSlim keto friendly?

How does CollaSlim work?

Will I gain the weight back?

I don't like almond milk, what should I do?

Do you have any before and after pictures?

How many shakes should I have a day?

Do CollaSlim shakes contain nuts?

Do your shakes contain sweeteners?

Can I mix CollaSlim with water?

Can I leave CollaSlim in the fridge overnight?

CollaSlim Meal Replacement Shakes

General Questions

What are the ingredients?

Allergy Information

Do your products contain shellfish?

Are you products vegan/ vegetarian friendly?

Are your products gluten-free?

Are you products kosher/halal?

Allergy & Ingredients

Managing your subscription

Cancelling your subscription

Delivery information

Returns & exchanges

Gift cards

Contact us

Media & Press Enquiries

Which payment types do you accept?

Do you offer Buy Now Pay Later?

How long should a refund take to reach me?

PaymentUpdated 3 years ago

Which payment types do you accept?

Do you offer Buy Now Pay Later?

How long should a refund take to reach me?